Privacy Policy
Privacy Policy — Spectrum Camera Solutions
Last updated: August 2026
1. Introduction
Spectrum Camera Solutions (“Company”, “we”, “us”, or “our”) operates the website spectrumcamera.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a quote request.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
Information you provide directly
When you contact us or submit a Request for Quote (RFQ), we may collect:
- Full name
- Company name
- Email address
- Phone number
- Project details and technical requirements
Warranty registration
When you register a product for warranty coverage, we collect:
- Full name and company name
- Email address and phone number
- Product model and serial number
- Purchase and installation details you choose to provide
This information is used to validate warranty coverage, provide product support, and maintain service records for your equipment.
Information collected automatically
When you visit the Site, we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring URLs
- Device information
This information is collected via Google Analytics and Google Tag Manager.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide product information and technical support
- Process warranty registrations and provide warranty and after-sales service
- Improve our website and user experience
- Comply with legal obligations
- Send follow-up communications related to your inquiry (no unsolicited marketing)
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Site. When you first visit, our consent banner lets you accept or decline non-essential cookies by category. You can review the full list of cookies in our Cookie Policy and change or withdraw your consent at any time on our Opt-out Preferences page.
We use:
- Google Analytics — to analyze website traffic and usage
- Google Tag Manager — to manage tracking scripts
You may opt out of Google Analytics tracking at any time by visiting tools.google.com/dlpage/gaoptout.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share information with:
- Service providers who assist in operating our website and serving you, including Google (Google Analytics and Google Tag Manager, for traffic analysis and tag management), Brevo (transactional email delivery for quote requests and warranty confirmations), Cloudflare (website security, spam protection, and infrastructure), and our website hosting provider
- Legal authorities when required by law or to protect our rights
All third-party service providers are contractually required to keep your information confidential.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote request data is typically retained for 3 years for business record purposes.
7. Your Rights
Depending on your location, you may have the following rights:
All users:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
California residents (CCPA/CPRA):
- Know what personal information is collected and how it is used
- Opt out of the sale or sharing of personal information (we do not sell data)
- Non-discrimination for exercising your privacy rights
Canadian residents (PIPEDA):
- Access the personal information we hold about you and request corrections
- Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your information has been mishandled
To exercise any of these rights, contact us at: sales@spectrumcamera.com
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Spectrum Camera Solutions 8935 Almeda Genoa Rd, Bldg B Houston, TX 77075 United States
📧 sales@spectrumcamera.com 📞 281-769-8802 🕐 Mon–Thu 7am–5pm | Fri 7am–12pm (CT)